Policy

Risk Disclosure

  • BitFlow
  • 16 Jun 2025
  • Important

By using cryptocurrencies, you acknowledge and accept the following risks and agree to the terms below. These disclosures are made in accordance with the Markets in Crypto-Assets Regulation (MiCA), the European Union's regulation for transparency, investor protection, and market integrity related to crypto-assets.

  1. Fluctuations in Value: Cryptocurrencies are highly volatile and can experience significant fluctuations in value over short periods. The value of your holdings can increase or decrease at any time, resulting in potential gains or losses. There is no guarantee that cryptocurrencies will hold their value, and you should be aware that the value of your assets may fluctuate considerably, including the possibility of a total loss.
  2. Price Volatility: The price of a cryptocurrency is based on the perceived value of the cryptocurrency and is subject to a variety of factors, which make these products highly volatile. Certain cryptocurrencies have experienced daily price fluctuations. There are high volatility risks and holders may suffer large losses.
  3. Services: Services offered by Bitflow Lab s.r.o. involves risks. The value of digital assets can decrease completely or partially and they can be subjected to drastic fluctuations. Their transferability cannot be reversed. Users are hereby informed that the scope and nature of services provided by Bitflow may change at any time due to applicable legal and/or regulatory requirements, as well as adjustments to Bitflow's business model or internal processes. Users are also hereby informed that Bitflow reserves the right, at its sole discretion, to modify, limit, suspend, or discontinue certain services or features of the platform without prior notice if such actions are necessary to comply with legal obligations or to ensure the security and integrity of the services. Users must be aware of and prepared for the possibility of such changes. Users are responsible for regularly reviewing the current version of the terms governing the services and acknowledge that continued use of the platform following any changes constitutes acceptance of those changes.
  4. Internet and Technology: Bitflow Lab s.r.o.’s services are supported by computer-based component systems. As with all facilities and computer systems, customers will be exposed to risks associated with the systems including the failure of hardware and software. The result of any system failure may be that the Services is not performed in due and proper manner. You should also be aware that the Internet is not a completely reliable transmission medium and there may be delays in service provisions. In view of fast pace and volatile industry, this Risk disclosure may be changed, modified or updated at any time without any prior notification.
  5. Unique Features of Cryptocurrencies: In most jurisdictions, cryptocurrencies are not legal tender. Most cryptocurrencies are not backed by any underlying real-world asset and have no intrinsic value. The price of cryptocurrencies are based on the agreement of the parties to a transaction, which may or may not be based on the market value of the cryptocurrency at the time of the transaction, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear. The price of cryptocurrency assets are independent of the services offered by Bitflow Lab s.r.o..
  6. Legal, Tax, and Regulatory Risks: Changes in legislation and regulations can significantly impact the value of Digital Assets (including Virtual Assets/cryptocurrencies). They may not have legal protections, hence, staying updated about the legal environment in your jurisdiction is crucial. You should also note that the proceeds from the sale of cryptocurrencies and other income may be or may become subject to tax, levies, duties or other fees or charges imposed by the authorities in that market, including taxation levied by withholding at source. Tax law and practice regarding Digital Assets in certain countries may not be clearly established. It is therefore possible that the current interpretation of the law or understanding of practice may change, or that the law may be changed with retrospective effect. The taxation of cryptocurrencies and the legal status of crypto-assets vary by jurisdiction. You should consult a tax professional to understand your tax obligations in relation to cryptocurrency transactions. Regulatory changes could also impact the services provided.
  7. Jurisdictional Use and Legal Compliance: Bitflow Lab s.r.o. provides services in accordance with applicable laws within its operating jurisdictions. It is your responsibility to ensure that your use of cryptocurrency services is lawful in your country of residence. You are solely responsible for complying with any local laws, regulations, and tax obligations related to the use of crypto-assets.
  8. Third Party Risks: Third parties, like payment providers, banking and other partners, may partake in providing the services offered by Bitflow Lab s.r.o., and you might be subject to their terms and conditions. Bitflow Lab s.r.o. will not be liable for any losses that these third parties may cause you.
  9. Market Manipulation Risks: Cryptocurrencies may be subject to market manipulation, where large holders or coordinated actions could influence the price. Please be aware of such risks when trading.
  10. Insufficient information and misleading information: Information regarding any specific cryptocurrency may be missing, inaccurate, incomplete and unclear with respect to the project and its risks. Some cryptocurrencies are advertised to the public using marketing material and other information that may be unclear, incomplete or even misleading. For instance, advertisements via social media may be very short, with a focus on the potential gains but not the high risks involved. You should also beware of social media ‘influencers’, who have a financial incentive to market certain cryptocurrencies and related products and services and therefore may be biased in the communications they issue.
  11. Transaction Fees: Cryptocurrency assets exist on blockchains and on other similar distributed ledgers that require a fee to be paid for transactions to be processed on-chain. These fees are paid to miners, validators, and any other such relevant party as appropriately named. The value of the transaction fees) paid to these third-parties fluctuates and depends on market forces such as the level of demand for transactions to be recorded on the blockchain at any particular time. In addition, virtual/cryptocurrency-asset exchanges, wallet providers and other custodians may charge high fees relative to custodians in many other financial markets. This may impact the final value of the crypto assets delivered to you.
  12. Irreversibility of Transactions: Once a cryptocurrency transaction is made, it cannot be reversed. You cannot retrieve your funds unless the recipient decides to return them. Therefore, it is your responsibility to ensure that you trust the recipient of your cryptocurrency. Always verify the accuracy of the recipient’s information before completing any transaction. At the same time, you have a statutory right to withdraw from certain purchases of crypto-assets within 14 calendar days, provided the assets have not been accessed or transferred, as outlined in our Refund Policy.
  13. Public and Permanent Transaction Records: All cryptocurrency transactions are publicly recorded on the blockchain, meaning that transaction details and balances are accessible to anyone. While the identities behind the transactions are not directly visible, it is possible for others to analyze transaction patterns. To protect your privacy, we recommend using unique addresses for each transaction.
  14. No Central Authority: Unlike traditional fiat currencies, cryptocurrencies are not backed by governments, banks, or any central authority. There is no organization, such as a central bank, that can stabilize the value of cryptocurrencies or issue more assets. This means that the value of cryptocurrencies is subject to market demand and trust in the technology, which can lead to unpredictable price changes and risks.
  15. Other Risks: In addition to the risks described above, there may be other risks associated with cryptocurrencies, including regulatory changes, technological failures, security breaches, and unforeseen market conditions. These risks are not covered in detail in this disclosure but should be considered when deciding to engage in cryptocurrency transactions.
  16. Business Responsibility and Monitoring: If your business accepts cryptocurrencies, you must ensure that you have adequate financial resources to manage the risks associated with cryptocurrency transactions. It is important to continuously monitor your cryptocurrency exposure and make adjustments based on your business’s risk tolerance. Only use funds that you can afford to lose.
  17. No Investment Advice: Bitflow Lab s.r.o. does not provide investment advice and is not authorized to do so. The decision to buy, sell, or trade cryptocurrencies is entirely your responsibility. If you are uncertain about your exposure or the risks associated with cryptocurrencies, Bitflow can assist you by converting your cryptocurrency into a major fiat currency, providing greater stability.
  18. Sustainability Disclosures: Where applicable, Bitflow Lab s.r.o. will provide information regarding the environmental impact of cryptocurrencies and ensure that any crypto-asset-related activities comply with sustainability guidelines as part of our commitment to transparency under MiCA.
  19. Consumer Protection: Bitflow Lab s.r.o. complies with MiCA’s consumer protection provisions, ensuring transparency in our offerings and that our customers are fully informed about their rights and responsibilities when engaging with cryptocurrencies. We are committed to providing clear, accurate, and timely information to help you make informed decisions.
  20. Security and Custody Risks: Bitflow Lab s.r.o. takes reasonable measures to protect the security of cryptocurrency assets. However, there can be no absolute guarantee that a third party can obtain unauthorized access to your wallet.
  21. Fraud and Scam Awareness: Be aware of fraud or scams within the cryptocurrency space. Only use trusted platforms and never disclose your private keys or personal information. Pay special attention to phishing attacks, fake websites, and fraudulent schemes.
  22. Liquidity Risks: Cryptocurrencies can have varying degrees of liquidity, meaning some tokens may be harder to buy or sell quickly, potentially at less favorable prices.
  23. Acknowledgement of Risk: By using cryptocurrency services provided by Bitflow Lab s.r.o., you confirm that you understand and accept the risks described above. You are aware that cryptocurrencies are a high-risk asset class and that your investment could potentially lead to financial loss. You also acknowledge that you are financially able to bear such risks and that you will not invest more than you can afford to lose.
  24. Governing Law and Dispute Resolution: This Risk Disclosure Policy and your use of services provided by Bitflow Lab s.r.o. are governed by the laws of the Czech Republic. Any disputes arising out of or in connection with these services shall be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless otherwise required by applicable law.

This Policy is intended to provide clear and understandable information regarding the risks of engaging with cryptocurrencies. For further assistance, or if you need more information on cryptocurrency exposure, please contact us directly.

By continuing to use our services, you also agree to these terms and take on the risks associated with using cryptocurrencies, in full compliance with the applicable regulations.